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Customer with CitiCard (Banking account):
Please enter your CitiCard (must not enter space and "-") and CitiCard PIN.
 
Customer with Credit Card and/or Ready Cash account:
Please enter your Credit Card or Ready Cash Card number (must not enter space and "-") and your Cash PIN (used for ATM cash withdrawal) .
 
Sign on failure:
The system will automatically disable your PIN if repeated attempts are made ( 5 attempts for CitiCard; 3 attempts for Credit Card & Ready Cash Card) to sign on with incorrect PIN. This is to protect the security of your PIN. In such instances, please visit any of our branches to get a new CitiCard PIN issued or call our 24 hours Citiphone service for assistance with Credit Card or Ready Cash Card PIN.

Keep your card number and PIN confidentially. To secure your card number and PIN, do not use obvious terms that easy for others to guess, such as government uniform invoice number, telephone number, birthday, National ID, or signal words.
 
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