外來人口辦理客戶資料變更 (居留證換發) 相關注意事項

因應內政部新式外來人口統一證號專案自民國110年1月2日起實施:

若您是本行存戶並持居留證之外來人口(含外國自然人/大陸地區人民/香港澳門居民),欲辦理客戶資料變更相關事宜時(含居留證換發更新資料),請持以下證件,親臨本行任一分行,或透過郵寄方式填妥「個人資料變更申請書」附上以下證件影本寄送至您所屬的分行辦理更新:
● 變更後之居留證及第二身分證明文件正本
● 第二身分證明文件包含:全民健康保險IC卡、護照、駕照

若您僅持有本行信用卡,當您於移民署所登記之外籍人士統一證號變更時,本行會依據聯合徵信中心來函通知,同步更新您留存於本行之統一證號。如您對證號變更有任何問題,或有立即更新此項資訊之需求,則可預先備好更新之居留證正反面影本,透過本行信用卡背面緊急服務專線與本行聯繫以更新,我們會竭誠為您服務。

同時提醒您,更新統一證號後,您的信用卡自動扣款功能或其它與統一證號相關之設定可能會受影響,請留意是否需另行設定更新;並請留意所得稅申報之統一證號與金融機構留存證號是否相符,以免影響自身權益,謝謝。

如有任何問題,您可致電花旗客服專線(02)2576-8000,由專人為您服務。

點此下載個人資料變更申請書

Reminders for Demographic Information Change (e.g. Alien Resident Certificate (ARC) number update due to ARC replacement and reissuance) of Foreign National

To follow the policy of Ministry of Interior, Replacement and Issuance of New ARC No. for Foreign Nationals starting from Jan 2nd, 2021:

If you are a foreign national with Citi banking account holding an Alien Resident Certificate (ARC), including foreigners, people of Mainland China, and residents of Hong Kong & Macau, who needs to change your demographic information (e.g. ARC number update due to ARC reissuance), please visit any Citi branch in person with following identification documents,or mail your “Demographic Information Update Application Form” with photo copies of following identification documents to your branches.
● Official reissued ARC and secondary identity documents
● The secondary identity documents include National Health Insurance IC Card, Passport, or Driver's License

If you are the credit card holder, we will update your ID which maintained in Citi according to JCIC notification after your ARC number is reissued at NIA. If you have any query or needs to update the information immediately, you may prepare the scanned copy for both front and back sides of newly issued ARC and contact us via service number on the back of Citi credit card. Our service agent will assist you.

Kind reminder, in the meantime, you may need to pay attention to your ACH setup or any other setting which may be impacted due to the reissuance of ARC number. Also, please ensure that your ARC number for tax declaration is same with the ARC number recorded by the bank.

If you need any assistance, please kindly contact our hotline at (02)2576-8000.

Download “Demographic Information Update Application Form”