Online Services

Online Services

Online Services

Service Agreement

You are most welcome to use the online services 24 hrs a day and 7 days a week. Our services includes inquiry of account information and credit card usages, transfer of funds, payment of loan and credit card bill, application of mutual fund, raise of credit card limit, application and change of ready cash PIN, and other financial services for ready cash and credit card.

Accounts

Accounts

  • Account summary
  • Account details and activity
  • Download account activity
  • Electronic statement
  • Global View of Accounts
Transfer and Payments

Transfer and Payments

  • Transfer or payment between my accounts
  • Transfer to Citibank customer
  • Transfer to another bank
  • Set up a recurring transfer between my accounts
  • Set up standing order
  • Citibank Global Transfer
Investment Services

Investment Services

  • Buy/Sell mutual funds
  • Add regular saving plan
  • Inquire/suppress regular saving Plan
  • Inquire mutual fund
  • Mutual fund activity
  • Investment risk profiling
  • Foreign stock trading
Electronic Statements

Electronic Statements

  • Electronic version of your banking statements
  • Electronic archive of past 12 months statements
  • E-mail notification when Citibank Electronic Statement is ready for viewing
  • Confidentiality assured as only you can access with your password
Credit Card Services

Credit Card Services

  • Credit card account summary
  • Recent transactions
  • Card activation
  • Online credit card cash advance
  • Change of PIN and TPIN
  • Online card payment
Online Bill Payment

Online Bill Payment

  • Online payment of bills by credit card
  • Digitalized statement
  • Inquiry to statement and payment history
  • Setting of personal payee list
Customer Service

Customer Service

  • Messages
  • Open an account
  • Rate information
  • Order a checkbook
  • Order a statement
  • Order balance certificate
  • Change customer's address & telephone no.
Citibank Alert Services

Citibank Alert Services

  • Citibank Alert Service offers a convenient and flexible way to keep track of your finances. Register once and the alerts will be sent based on your personal setting and preferences.